People, not a hand-off
Talk directly with the team helping you. Explain the problem in your own words, without translating it into technical jargon.
SOUTH AFRICAN IT. PERSONAL BY DESIGN.
IT that works.
A team that knows your business.
Keep your people working and your business moving. Practical IT support, repairs and digital solutions — with real people to talk to.
Established 2016 Businesses & individuals
THE CONNECTED BUSINESS
South AfricanLocally based, personally involved
Direct accessSpeak to the people doing the work
Clear next stepsUnderstand the scope before you start
WHAT DO YOU NEED HELP WITH?
The right support.
From everyday IT to what’s next.
One point of contact for the technology you use today and the digital tools you want to build tomorrow.
01Keep working
IT support
Get practical help with the everyday IT issues holding you back.
Explore service02Keep working
Desktop & laptop repairs
Understand what is wrong, what can be repaired and what makes sense.
Explore service03Work together
Microsoft 365
Bring your business email, files and team tools into a clearer setup.
Explore service04Build your presence
Web hosting
A home for your website, with someone to talk to about the technical details.
Explore service05Keep working
Data recovery
Explore your options when important files are lost or inaccessible.
Explore service06Build your presence
Web development
Give your business a website that makes the next step easy for customers.
Explore service07Build your presence
App development
Turn a repetitive task or a business idea into a useful digital tool.
Explore serviceLET’S FIGURE IT OUT
Not sure where to start?
Tell us what is getting in your way. You don’t need to speak IT.
Talk it throughWHY DGNET
Your IT partner.
Not just your IT provider.
Technology is personal when your work depends on it. So is the way we support you.
Meet the people behind DGNet2016Founded in South Africa.
Built around personal service.
Built around personal service.
Advice that starts with your needs
We look at what you already have and what you need to achieve, so the next step makes sense for your business.
A clear scope before the work
Discuss the approach, timing and costs before proceeding. Know what is included and what needs a separate conversation.
Support that fits the situation
Remote help where appropriate, on-site support by arrangement, and a conversation about ongoing needs — not just today’s issue.
A SIMPLE WAY TO GET STARTED
From “can you help?”
to a clear plan.
No need to have it all worked out. That’s what the first conversation is for.
- 01
Tell us what you need
A problem, a project or just a question. Start with a call or a short enquiry.
- 02
We assess the situation
We ask the right questions and discuss a practical route forward.
- 03
Agree the next steps
Get clarity on the scope, timing and costs before work begins.
- 04
Get the right support
We carry out the agreed work and talk through any ongoing needs.
GOOD TO KNOW
A few questions,
answered.
Straight answers before we get started.
Do you help businesses and individuals?
Yes. We help businesses with their day-to-day technology and digital projects, and individuals with computer support, repairs and data recovery enquiries.
Can you help remotely or come on-site?
Both are options by arrangement. We first discuss the issue and your location, then confirm whether remote assistance or an on-site visit is appropriate and available.
What happens after I get in touch?
We review what you need, ask any follow-up questions and discuss an appropriate next step. Scope, timing and any costs are agreed before work proceeds.
What if I am not sure which service I need?
You do not need to know the technical terms. Tell us what is not working, or what you want to achieve, and we will help you understand the options.
Can you guarantee recovery of my files?
No recovery outcome can be guaranteed. It depends on the device and what caused the data loss. Avoid writing more data to the affected device and contact us to discuss an assessment.
YOUR NEXT STEP
Let’s make your IT
one less thing to worry about.
Tell us what is not working, or what you want to build. We will help you find a practical way forward.